Shipping & Returns


Since 2007, CV Linens offer fast shipping, hassle-free returns, multiple platform customer support.

Our team ensures that you receive our products in their best condition and on your guaranteed shipping date. Please check your package as soon as you receive it, and notify us promptly for any issues or damages so we can resolve the issue as soon as we can.


In the wedding/event industry, we understand how important it is for you to receive your package in a timely manner is very crucial.  We assure you that we will not only provide you the best possible service, but we prioritize that you will receive your items on your guaranteed delivery dates with exception of weather delays or UPS/Fedex delays are out of our control. 


At CV Linens, we strive for your utmost satisfaction with every purchase. If for any reason, you are not delighted with your order within 60 days of receiving it, we offer hassle-free returns for items in unused condition. Any item returns will be subject to approval. 

We should receive the item(s) within 14 days after the approval. Returnable items must be resellable, in original packaging, and there should be no signs of use. Simply follow the steps below:

1. Initiate Your Return: Visit our Return Portal below to start the return process. Please make sure to provide your order details.
2. Pack Your Items: Carefully pack the items in their original packaging, ensuring they are unused and in their original condition.
3. Attach the Label: Affix the provided return label securely to the package.
4. Ship Your Return: Drop off your package at your chosen courier.

1. Multiple Box Shipments: If your order was shipped in multiple boxes and requires multiple return labels, please contact our customer service team for assistance.
2. Used Items: We are unable to refund items that show signs of use. Please ensure all items are returned in their original, unused condition.
3. Expedited Shipping Fees: Expedited shipping fees are non-refundable. We can only refund the cost of the products.

    Please allow the returns department up to 7 business days upon receipt of items to process and inspect your return. 

    If you have any questions or need help with your return, please don't hesitate to reach out to us. Your satisfaction is our priority.



    Shipping Policy

    Domestic express orders must be placed before 3pm CST to be shipped the same day. Domestic paid ground placed before 3pm CST will be shipped within 1 business day during normal business hours. Normal business hours do not include weekends, holidays, and shipping carrier holidays. International orders require up to 2 processing days before shipping. All other orders (free shipping, USPS, etc.) please refer to the dates shown on the shipping estimator upon checkout.

    Processing time and ship-out date may be delayed due to charge verifications, special requests, custom made items, orders on hold for color difference, and more.

    Orders will be shipped via a major carrier such as Fedex Ground, USPS, or UPS. Each order will have a tracking number sent to your e-mail and a signature proof of delivery may be required to receive your package. Please note that our standard shipments are for working business days only and do not include weekends or holidays. If you would like Saturday deliveries please call us. There may be additional charges for Saturday deliveries.

    We are not responsible for any delays due to incomplete or incorrect address or any delays caused by our carrier. We are also not responsible for any delays due to weather (e.g. snow, tornadoes, road closures, etc.) For international shipments we are not responsible for any delays due to customs since it is out of our control.

    Orders going out of the United States may be subject to brokerage fees, duties, and taxes. All brokerage fees, duties, and taxes are the responsibility of the buyer.

    CV Linens offers free shipping for orders $99.00 or more going to the 48 contiguous states. Other restrictions may apply. Please check our FAQ for more information.

    Our shipping carriers may attempt to delivery your packages for up to three (3) times. After the third unsuccessful attempt the packages will be returned to the shipper. Once the packages are returned to us, whether through unsuccessful attempts, non-pickup at a holding facility, refusal, or incorrect addresses, standard return policies will apply.


    For international orders, the buyer is responsible for all brokerage, duties and taxes that are charged to process the shipment across international borders. Each shipping carrier's policies vary and may change without notice. For more information, please check the shipping carriers' website.